Flag Wall Street Journal Customer Service Review

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Customer Service is a NON-ENTITY as far as the Wall Street Journal is concerned! DELIVERY ISSUES ARE NEVER DEALT WITH AND CUSTOMERS CONTINUE TO PAY THE PRICE. We have subscribed to the Wall Street Journal for over 40 years as well as their wine program. We have paid our subscription bills and supported our carriers over the years with Xmas Greetings and Gifts. Our repayment for this from the Wall Street Journal has been to completely ignore delivery problems, block our access to local service providers, block our access to corporate headquarter management personnel who might be able to resolve issues, and, of course, move your telephone access to customer service overseas where (1) they don't speak clear English, and more importantly, (2) they cannot and do not do anything to resolve issues for the people who pay your bills, your subscribers. In esence, YOU HAVE NO CUSTOMER SERVICE.


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