Flag Webkinz Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My daughter bought a party package which took place saturday January 3rd at 6:00 p.m. eastern time on her account Rubyluby2014. There were several games that were part of the party package she purchased and when the games took place she was unable to participate in any of the games it did not give her an option to join or "go to" any of the games also she did not get a loot bag at the end of the party. She was very upset to the point of tears at not being able to play the games she set up. As far as we could tell the only "reason" this may have occurred is because she had other webkinz of hers in the party room however...this is unacceptable to me because you can only play one webkinz at a time. I told her I would write to customer service and that she would be given another party by you when the situation was explained, and I think that is only fair, however given the fact that we spend an awful lot of time and a decent amount of money on webkinz, and the fact that my daughter was literally in tears for the whole party it really would make it up to her if you would give her 2 party packages like the one she bought... I anticipate your cooperation in this matter and appreciate your understanding and prompt attention... Thank you
Cordially, Tara L Bonovitch


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video