Flag Wall Street Journal Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I subscribe to the Weekend Edition of the WSJ. My first paper was delivered on Oct. 25 and for the last 10 consecutive Saturday's I have not received it. This despite contacting WSJsupport every week. Live chats and in person phone calls. Still no paper. I believe the local paper, Tampa Tribune, is the distributor. When I contact them they said I had to go through WSJ support. On a scale of 1 to 10 I would rate them a negative 999! I cannot believe the level of incompetence that I have been dealing with for the last 10 weeks. How do people keep their jobs? Is anyone in charge? No one personally contacts me except for the robo email I get every week. What an organization!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video