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What a big dissapointment to wait for over 30 minutes to have your call picked up and then when you ask to speak to customer service you wait for 20 minutes more. I know it is a busy time of the year but this is a long wait. My husband gave me a page out of your catalog and when I called to order it, the item was no longer on sale? It did not state this on the page he gave me? The lady from customoer service (Patty). Would not do anything but state how sorry she was. No I am sorry that my husband who loves your company will not get the item since he would not give up the entire catalog. The first page or cover has a date on it? Who knew? not me the one who was going to place the order but didn't since it was no longer on sale. I will pass this information on to his 5 daughters to not order cause the items will no longer be good. He was not letting go of his favorite store. I am sorry to say it is not my favorite one cause I am not able to get what he wanted due to him ripping out the page. Sad day for him and myself. thank you for taking time to listen. Take care. Michele Burton


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