Flag Weber Customer Service Review

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I have found weber to be an exceptional company. In the rare instances when I have needed anything they are helpful, accessible and fair.

I note that many of the complaints here are about "paint" peeling off the cover. This is not paint. It's grease that's adhering to the metal and peels off if not kept clean.

Second all grills can be turned on accidently. Weber have nice smooth controls that can be rotated easily. Weber is very clear and common sense should dictate that the valve on the tank had to be turned off when not in use.

Lastly, grills are hot. If you touch them you can get a burn. The handles can get hot. If you are not capable of understanding this concept then grilling is not for you. But don't blast a good company for your stupidity.


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