Flag Southwest Airlines Customer Service Review

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After my husband and I completed our trip from Burbank to Portland, we wrote a letter about an incident we had when coming back home. All details are in the contents of the mailed letter. We are surprised that you haven't answer our letter. About 2 weeks ago we sent copy of that letter and we still don't hear from you. Please check your regular mail. We sent the letter by regular mail, not electronically. Please don't ignore our request. Thank you.


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