Flag Hitachi Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My Hitachi fridge (2 door 300 Ltr) broke down on 9th June. Did registration of against my mobile no. . Later, copied the same and posted to Hitachi customercare.



Talked to helpline for 4 days. Received assurances - but no action. The telephone no. provided for Agra office was found in the "Does not exist" category. After repeated attempt, could get the number of Lucknow office of Hitachi who provided the mob no. of Agra office. The serviceman came after 3 days. Checked and said some spare needed which will come from Gujarat. The spare did not arrive. After repeated attempt, he procured something - but that did not work. After repeated follow up. some spare came from NOIDA. After 22 days, he pronounced that the Compressor is not working.



In the mean time, repeated request for providing a working fridge till repair of my fridge fell on a deaf ear.



Now I am contemplating of moving to Consumer courts. What I have understood is - NEVER BUY ANY HITACHI PRODUCT. I stay in an affluent township where I do have some say. I will at least ensure that none of my known people buy Hitachi appliances ever.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video