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They are inconsistent and difficult to deal with. I got 5 different pieces of mail from them this week alone, all stating different due amounts..one of which was a shut-off notice for being 13 days late.

Sometimes if you fall off the lowest-paying agreement, they claim they must turn you off and they cannot offer you any other agreement (there are payment agreement tiers). That's sort of fine, whatever..but then I've noticed over the years that they CAN put you back on, it just depends on what rep you talk to. Either they can or they can't. Whether or not someone isn't paying their bills (lame comments from people who don't know what it's like to be teetering on the poverty line) is irrelevant; people need electricity.. and they're getting it from PUBLIC LAND. Consider that. They have shut off power to elderly people in the dead of winter and thus people have died. They shut my power off once in February in northern NY when I had a newborn..because of a misunderstanding (well, it must've been: when I called to see why they did it, they had no record of turning me off and had no idea why it was done). I still had to pay the reconnect fee.

National Grid needs to die a slow and painful death. I've heard LOTS of horror stories.
Tesla's inventions for FREE energy, and solar power.. people!!

It's time we each start taking a stand..this is not the flipping dark ages (well.. it is if you don't pay your bill on time).


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