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I have a 5 year repair agreement purchased on my zero turn mower about 3 years ago. I can NEVER-EVER get a repair appointment without calling multiple times and talking to multiple supervisors. Good news is, my agreement has a 200.00 clause that I will be paid if my mower is not repaired and I have to pay to have my yard mowed. Collected the entire amount last year and am off to a good start this year. DO NOT EVER BUY A SERVICE AGREEMENT FROM SEARS!!! I like my local Sears store, but I refuse to buy anything from Sears again.


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