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TO WHOM IT MAY CONCERN

I travelled from Gatwick to Schiphol on 24 Dec. 2013. When I arrived in Amsterdam my suit case had not travelled with me. I was not the only passenger thus affected as there were many others. I had to wait for four days before I was reunited with my case. However, when I enquired about compensation I was told I had to fill in several forms. I am baffled about this as British Airways knew what had caused this big delay. Surely, there should be a standard amount of financial recompense when this sort of thing occurs, say £30 per day. I was obliged to buy some clothes and toiletries to tie me over for the four days. I was not amused!


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