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I am having problems with big hugs Elmo. We purchased him on xmas, we have been threw 3 sets of batteries. The battery compartment is warm to the touch and the batteries keep dieing. No it has not been left on, my daughter played with maybe an hour total. I also purchased a two year warranty. Now I just read about other people having the same problem. Who do I get ahold of, and why is there no recall?


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