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For whom it may concern,
i have travelled with BA on the 13th of December from Beirut to Los Angeles with my parents. We shipped 5 bags. The first flight got delayed so we landed 2 hours later than when we were supposed to in Heathrow airport which made us miss the second flight to LA on the American Airlines. They put us on another flight on the BA instead. FINALLY we arrived to LA 6 hours later. Now the biggest problem is, we didn't get ANY of our luggages, not even one! It's been 4 days already and they still didn't deliver us our lugagges! Heck, they don't even know where they are!!!
1- YOU, are ruining our whole vacation!
2- All our clothes, jackets, shoes, watches, jewelries, all our belongings are in these bags!
3- Have to buy many many things just to at least change every day
4- And most importatntly, my dad's MEDICATION is in one of the luggages! He's not feeling well at all, can't get him the medication in the US because it needs medical prescription which will cost a LOT of money!!!
Bottom line, we better get our luggages as soon as possible and i will make sure to post this everywhere i could so people would know how bad it is to fly with you, BA! This is UNACCEPTABLE!


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