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On 10/1/2013 I talked with a State Farm agent about auto and homeowners insurance. I ordered the auto insurance and then cancelled the insurance on 10/2/2013. I had given the agent my credit card info so a direct pay plan could be set up. I also paid $2.00 to start the policy. Your company only refunded $54.60 of the $86.31. I now want the $31.71 returned. This amount for "processing" is outrageous. I also received a bill for homeowners insurance that was NEVER authorized in the amount of $154.25 for insurance from 10/1 to 12/12/2013 - this was NEVER AUTHORIZED. I refuse to pay this amount.


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