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Called this 800 number and pressed 1 and could only hear Spanish spoken. Your service leaves a LOT to be desired.



We are a party of 4 seniors with a reservation booked in August 2013 for a trip to Spain/Portugal leaving Cleveland, Ohio on November 14. We have attempted many times to see seat assignments/perhaps buy extra legroom on our flight from JFK to Madrid. We have one person in our party who is somewhat handicapped and another who has knee issues. Our desire is to assure they have seats to accommodate their needs. We have had no success at all. Can you possibly help? Thank you.Phone


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