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I'm about to jump on the bandwagon but before I pull the plug on my 13 years of loyalty with Sprint i will be in touch with Dan the CEO of Sprint And I just happen to have his email address So if I do pull the plug it'll be from my conversation with him personally. Sprint is threatening to suspend my service because of nonpayment when I actually made a payment for the last two months And I returned the Samsuck interrupt (Samsung intercept)... But Samsung is much more appropriate I had enough aggravation with that company . And they awesome people at the Apple Store loved hearing about it. After Samsuck stole Aplple technology ) Total aggravation with that Samsung phone for last two half years.

Finally I see a tremendous deal one and Apple iPhone five And the night before I spoke with a real good Sprint customer service person for close to three hours Looked over all my files and salt all the aggravation and hassle I had in addition to being a loyal customer for 13 years despite some bad experiences
She made a number of credit adjustments during the time I waited and had no phone service while I was waiting for my replacement Samsung phone Wasn't a whole lot different than having a Samsung phone because it was almost dysfunctional as not having a phone The phone was finally Returned to sprint that is the defective phone Under their insurance And I purchased a new phone under the agreement that I was going to get a special rate for all the problems that I had to deal with getting full so information about a trade-in And some other issues I also got her name and also had a similar conversation with another customer service person about a week or two later to ensure I was getting that late Without going into much detail I'm on the fence now
And this coming week I will be speaking with a customer service person in corporate If we are not on the same page as far as the Racho's and how much I owe and any additional credits I will not only say goodbye to Sprint But I will return my iPhone I will also reluctantly return my iPhone that I have been waiting for so long to get But was unable to afford until now And although Sprint appears to have about the best plan for the money I guess I'll just be without a cell phone So hopefully my service is not suspended Only if everything gets rectified favorably And service is not suspended as it should not be I will continue my relationship with Sprint And barring any further bad experiences I'll continue to do business with them I only hope going forward that I will be able to continue and have a better experience with Sprint for years to come I'm sure there's not many customers that have been loyal sprint customers for the last 13 years straight


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