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Your website is very hard to navigate. All I wanted to do was renew my security for one more year using a different charge card. I was able to do that on Oct. 6, 2013. Before I found where I was really supposed to go to I did a software upgrade for $43.29. I did not really understand what I was buying, but thought it would be the renewal I sought. It was charged on my charge card, which I had given permission to do, but I still don't know if that upgrade I purchased was really necessary just to continue my subscription. I was charged $43.29 on my Discover Card for software and $75.76 for annual renewal. Please advise if I really needed that $43.29 purchase just to renew. I want to be notified each year before my subscription for the renewal runs out. I do not want to automatically be renewed. I need to decide if I can cancel the software purchase for $43.29 and still have adequate security. If you could just list my previous order when I log on, and give me an option to renew without searching all over the place, I would deeply appreciate it. Betty Bibb


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