Flag Onkyo Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

on 1/26/13 i purchased a onkyo 3500 home theater. in april the surround speakers,sub-woofer,and center channel speaker quit working. i went on your website to find service locations. it gave me 5 locations around pittsburgh,paand 4 out of state plus lincoln park,new jersy. i called all the ones around pitts. and they all said they usedto but do not anymore. then i called n.j. and they told me I would have to ship and pay the expense of shipping since the whole unit weighs 50 lbs. i took it to my local electronics store and for $107 fixed it. i called the warranty service # to get reimbursed and was told flat out i am sol. in the past i have always had sony or rca products and never a problem in fact i have a cassette player that still works. i think your customer and your warranty suck. how can you expect someone who bought your product in faith and treat them like we got your money now go to --- i will never buy an onkyo product again. thank you for nothing.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video