Flag Cathay Pacific Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Saturday July 27th was my first time flying with Cathay , it has been an awfull day







Now it's Sunday 28th 2h00 pm and i don't yet get my luggage . I really don't undestand why because there where 2 night flights, but my luggage has been put into morning flight (It's a very poor customer consideration)



To sum up i choose Cathay expecting to be at hotel in Bangkok at 18:00 pm and to relax and in fact i arrived at 22:30 pm hungry and the sunday is also a bad day because it was needed to call at least 8 times to try to get information for the luggage (here again good customer sercice !!!)



Already 2:pm on sunday, i'm still waiting in the hotel room for my luggage to be able to change clothes



Very nice customer service from Cathay !!!!. I would rank it as worsed from the world.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video