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Hopeless...nearly one month later and I am still trying to get my Nuvi fixed. My communications with them has been by e-mail and that has been fraught with difficulty. Finally spoke to someone today (4th time I have tried contacting them by phone and finally go through) who apologised etc and now tells me they will express post a replacement. If I had known how shocking customer service is I would never have bought a second Garmin recently for my partner. My Nuvi died exactly one year and one day atfer registering it! It is my intention to advise consumer affairs of my experience and I will never buy Garmin again.


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