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customer service really sucks. i ordered a ventilation hose 2 months ago and still havent recieved it. i was told they had it in stock. i waited 30 days and called again saying i havent recieved it. i was told it was in stock at that time also and it would ship that week. its been another 30 days and i find out it is backordered until 8-10-13. ridiculous, not to mention it takes almost 2 hours to get through every time.


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