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bought a room a/c floor model which was missing a few things from the box. the next day wrote e-mail. got a couple of generic replys with a phone number . when i called this number i was put on hold after waiting awhile i took the cordless and went outside for a smoke, came in and played 2 games of solitare, then started looking on computer for costomer service. i found another number. was put on hold again here i sit. what would you do


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