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Getting a telephone customer help number was bad enough! But when they answer "you have reached us after hours, please try us again, using normal work hours EST , M-F"! And you ARE within those perameters, it's down & out right maddening!! Are they avoiding us? Using stall tactics? What gives?? I'm calling when I'm supposed to! And I need your help NOW!! Please abide by your own rules. Thank You


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