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Dear Sirs
I have been Travelling from London Heathrow to Abudhbai together with my wife on 12/May/2013 ,Flight No. BA 72 .
Myself 66yrs & my wife 55 yrs were forced to walk from the inside Train station to the plane . I sent I complain to British Airways Customer Services & the create a case Reference No 11028378 as they told me by email.
I appreciate if you look after this case and feed me back


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