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Bell does not know what customer service is! They are ok with taking your money for older plans and only tell you about new ones if you phone and beg. I was told its the customers responsibility to always be checking thier website. I guess i have nothing better to do. Meanwhile they have been charging me for a modem every month. After a phone call to complain about an extra charge they informed of this. Hey! They sure had no problem taking money from me when they don't even charge fo it anymore. How long would this have gone on if I had not phoned? But that's ok I was told its the customers responsibility. Now that is great customer service?? NOT!!


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