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Don't ever buy a View Sonic product. I purchased a View Sonic monitor through Dell, and out of the box it had a dead pixel in the middle of the screen.

After several attempts with both Dell and View Sonic to resolve this issue, I was told that because of the "4 dead pixel" policy, it could not and would not be replaced. I was also told by a customer care agent that if she got a monitor with a dead pixel, she would not care. Now there is good training at work. I don't care if this is an industry standard, I am a customer, and I am not happy with the product that I PAID my hard earned money for. In these tough economic times, they should not be turning their backs on customers, they should be trying to KEEP them.

I can guarantee that I will NEVER purchase a View Sonic product again, and I will make it my personal mission to tell everyone I know the same. We all know, word travels fast. I also have full intentions of filing a complaint with the Better Business Bureau and the NYS Attorney General against both Dell and View Sonic. Although, I'm sure with their "stellar" customer service to this point, they could care less. Big companies always get the "Who cares about one customer" attitude. View Sonic is no different, and it is a shame.


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