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I checked in my luggage at O'Hare airport on December 1, 2012 for a three week transatlantic cruise leaving out of Malaga, Spain. I did not see my luggage again until today January 20, 2013.

I filed all the paperwork with the airline for the return of my luggage. When I called them today to ask about compensation for the clothing I needed to buy while on the cruise I was told that I need to now write to another address in order to get any compensation. Why wasn't I told that seven weeks ago? There is no phone number to call to talk with anyone nor to complain to for the run around.

While I am pleased that my luggage has been found and returned..it was left outside my home over the weekend while I was out of state in freezing temperatures.


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