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Has anybody else been charged a monthly receiver rental fee in error? Bell has tried to charge us on 3 or 4 separate bills for this extra fee. Each time that I called to inquire about it, the service rep tells me that if I send them a copy of my sales recepit for the purchase of the receiver, they will credit our account. Each time this was asked of me, I asked them to prove to me that I signed for a rental, or asked them for a rental, as I know that they did not have this info. After I asked them to provide me this information, they could tell by my tone that I was not happy with them, and that they would credit my account and that I would not have to fax them a copy of my receipt. Of course this was not the case, as I have now had the same experience 3 times now, with the latest finally dealing with the supervisor. I expressed my dissatifaction with the supervisor because he could not provide me with the information that I asked for the first two times I called to complain. I asked him what Bell would do for me if I sent them a copy of my receipt, proving that their system was wrong, and for having to deal with this frusration for months now, and he told me that they would reverse the rental fee. Not the answer that I was looking for. I filed a complaint with the BBB today, and am waiting to hear back from them. Any suggestions on what I can do to get some satisfaction from Bell?


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