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Alot of you need to just calm down. Every company has bs or bad reps answering their phones. I've been with Telus, bell and now rogers. I can honestly say I've had great experience and bad ones too. I am also in the customer service field and it's not a pretty job. Your problem is not their problem. It's the companies fault... Give these reps a slack and let them try to help you out. It's unbelievable how many companies use multiple platforms with limited abilities in each. What you think is a simple adjustment, credit or change isn't... The platforms errors out and stuff. Rogers platforms are a nightmare. So all I'm saying is calm down!


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