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I am the Financial Controller and H/R Director for our company. We were with a wonderful PEO called Oasis and had Aetna insurance. We changed to a PEO called SOI and once again have Aetna insurance but we are listed under a different employer and group. Our previous plan ended 09/30/2012 as our new one began 10/01/2012. In order to not be viewed as having "pre-existing" conditions for non coverage, all the employees must submit to me their form that shows proof of prior coverage from Aetna via the employer Oasis. Once I receive that, I must send it to our new employer SOI so that they can in turn forward to Aetna to prove that they had coverage. Yes I know that sounds stupid and it is, but what is even driving me nuttier is that I personally cannot get my proof of prior coverage to send because Aetna HAS NO IDEA WHAT THEY ARE DOING. They have till 10/30/2012 and then I am filing formal complaints with as many agencies as possible. I have contacted Aetna at least 10 times and they still cannot do their job. Overall Aetna is crappy. This proof of prior coverage will hold up all my son's claims and he has Crohns Disease...Aetna you stink!


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