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I swore 4years ago I would never use aer lingus again after they abandoned me in New York for the second time in 6 months all my friends have stopped using them also over the years as they just can't be relied on. Well I took my wife to Orlando flying Virgin Atlantic (I always use them or BA) to my shock my connecting flight to Gatwick was Aer Lingus not BA here is a brief history of what happened. 7:30 am arrive Garwick check our aer fungus flight gate will be announaced at 12 for 12:40 flight. 12 cancelled hunt around find aer lingus they simply say tough go to Heathrow we have more flights from there left to sort our own bags and transport arrive heathrow after getting a national express Aer fungus desk lady laughs says Gatwick are having a laugh what do they want us to do with u (Guess who doesnt think it's funny) finally get a boarding pass for a flight to Belfast leaving at approx 7 pm book cases in get something to eat flight called go to gate hand over ticket "sorry sir the manageress Gwano has taken u off that flight as u shouldn't have been sent from Gatwick" agggghhhh. Demand to see Gwano (wonder if she knows she's named after bird poop) guy at desk laughing states she is hiding from anyone who wants to make complaints I refuse to leave until I see her finally she shows up her reason for cancelling our ticket and this was her words "To get back at Gatwick for shafting them at Heathrow" tells us to go back to Gatwick we are their problem. I could go on and on but won't as a certain degree of Karma has came around I work for a International consulting firm we fly millions of miles every year mostly trans Atlantic and Europe my boss phoned me today as he new I was home from vacation apologised as he knows I have enough responsibility with my current portfolio but the contract for our travel partners is up in 3months time and I'm in charge of the new arrangement and contract I have already made our travel staff aware Aer Lingus are not to be booked under any circumstances I guesstimate £200000 a year at least gone as we only fly trans Atlantic business class both Virgin and BA phoned me today because they know the value of the contract.


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