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during a trip to triest june this year you managed firstly to loose my hand lugage[assisted passage] then lost my case as a result my passport went missing eventually cancelled with all the cost and practica lproblems getting home and renewing it I still like to travel and am going to fukouka japan next month and although your prices seem acceptable my faith in yourselves is not can you guarantee any future travel please reply with proposal'syours michael morrison


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