Flag Bass Pro Shops Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We have been Bass Pro shoppers for a long time and when the winches came out in your ad for $99, we went to the Sevierville Tn. store to purchase 2 of them, however you did not have any that was advertised and we received a rain check. We kept checking for them to come in but was finally told by one of your employees in that department that our rain check was useless and that they would not be getting them. As we were starting to leave the store, my wife suggested that we go to customer service and ask for the phone number to Bass Pro headquarters as we were upset and had decided never to shop here again. When we went to customer service and asked the lady behind the counter for the phone number a gentleman behind the counter named Don Peters asked if there was anything he could do for us.He Immediately got on the phone trying to see what he could do help us. In conclusion, I would like to say, we now have winches and because of the great customer service Don Peters provided we are still shopping Bass Pro Shops. If your company rewards great customer service, then Don Peters should be rewarded.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video