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MFC9440CN started printing a solid black and yellow streak on the right side of every page, about 4mm wide. Went on the web and saw how to clean the drums - no effect. Contacted Brother tech support. Took 47 minutes on hold until a tech came on. He said to clean the corona wires by taking out the 4 toner cartridges and flipping back a white translucent cover on the drums frame so that the green tab normally on the left side is able to be slid left and right. Replaced everything. Prints fine.

Took about 4 minutes total talk and experiment time. No complaints, my only wish is that a better visually rich step-by-step operation was available on the web so that I could have diagnosed and solved this common problem myself.


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