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It is so pathetic what Continental Airlines has become after joining with United. They have the worst customer service ever! the agents at the airport are the more rude people on earth and I just have one more: they would NOT refund me $3500.00 due to an illness. If more people fill out complaints with the Better Business Bureau or the gorerment act out in this airlines,things would improve dramatically. Sorry for Continental, it was such a good company.


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