Flag Vocalocity Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

This is a horrible company. They bought a company I was very happy with, Aptela, with a great salesperson for several years taking care of my account, and immediately fired all the sales reps, and many other key people there. How can you fire all the reps in a company you just bought? If the company is worth buying for its client base and sells the same stuff you do, then some of those reps have to be good at what they do and would probably be assets to your company. Some might actually be better than your best. My rep was very knowledgeable and helpful, with more than even telephone stuff. Why fire good people who can sell your stuff right away with probably a day or two of training? This tells me a lot about the people running that company. It is not only vicious, but stupid business-wise. Sure you sold well enough to make the company worth buying, but I don't care about even giving you a shot to see if you are better than my current reps... Nuts. My VoIP phones work on any high speed internet connection. Sales guys can work anywhere with these services.

Anyway, now I am stuck with a phone system that will never get any better, owned by a new company, Vocalocity, no rep I can call, and am looking to find a new phone company. I talked to a friend who had Vocalocity and they had so many outages about a year ago that they left after two months. I am rooting against this company. People should not be rewarded for firing people who put in years to make a company worth buying.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video