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Beyond the worse that could be expected--are these people crazy, or is mgmt just in a total bubble with no idea of what crap they're sitting on?. I couldnt even get to the point of getting a quote because the system kept on saying I hadn't identified the "trick characters" correctly; after 10 ten tries, I tried to send a complaint, but there also 10 ntries did not comeup with the characters. Mgmt, of course, has no clue of the anti-customer system they have in place since they're doubtless surrounded by yes-men who tell them what they want to hear.


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