Posted by Anonymous
Is it just me or is there now long wait times on hold when you call Wachovia? I used to call the number 1-800-wachovia and as soon as I hear the music and the man's voice I immediately enter my account number, then pound, then last 4 digits then pound. Then he says "alright you're logged in, your available balance is ...." then I hit 00 and immediately a rep picks up. For the last 2 calls I've been on hold for 20 mins for a rep. It's so annoying! I don't want to sit around waiting 20 mins! That alone will make me want to switch banks! ugh!