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My husband has stageIV bladder cancer and had his bladder removed and wears a urostomy bag. We wre in Wichovia in Bel Air, Md. trying to change IRA's. We were there for about 40 minutes when my husband had to empty his bag. When asked he was denied use and told to walk across parking lot to Baja Fresh. (cold and rainy), We asked 3 times to speak to a manager and explained that his bag was in danger of leaking. He empties it from a tube by his ankle, I told the branch mgr that he didn't even need to "pull" his pants down and showed her the tube. Still no, I asked to speak to a mgr higher up and was denied. My husband walked to Baja Fresh, while he was gone I asked about American Disabilities Act, she to;d me it did nit apply to banks, she said that they store classified materials in the restroom. Finally spoke to a vice pres. She also claimed that bathroom usage was not allowed, I told her even in a medical emergency, she asaid yes. I asked her what she would do if someone had to throw up, she told me she would get them a trash can.


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