Read the reviews below to see the experience other people have had when dealing with customer service from World Market.
it has been impossible to reach anyone or get any response on line regarding an order that has not been delivered. I have remained on hold more an hour twice and emailed customer service more than 6 times. My frustration with the lack of service is immense! Charged hundreds of dollars and still haven't received order. I've been waiting and trying to get a resolution since April!
The customer service at Northbrook,Il was over and above. The girl supervisor (Lynn) was wonderful. She took her time with me helping me pick out chairs for my mother. She was vey knowledgeable about the products. It was a pleasure. I would come back to this store just for her help again. Refreshing, you do not get this kind of personal help in most stores!
The customer service at the Teecula Ca. Store is horrible! I waited 15 min to see if two items were in stock only to be told they had not looked for either one of them. Then I was told that one was not in stock. Then I asked about the second item and they had not looked for it so after 10 minutes more I was told they did not carry it at this store. Both items were on display on the floor. I was told that I could not order or get a rain check for one item and that for the other item ,the 50 percent item would not apply. I left feeling very angry Ann unappreciated! I don't plan to return to the Temecula Ca. Store, the are very rude and uncaring! The 50 dollar discount would not be available.
