Posted by Fyresq
I have a compliment, not a complaint(rare these days). My Weber Spirit gas grill flavorizer bars and grill plates rusted out within 3 years. I kept it under cover and clean;very satisfied until the rotting happened. I was going to throw it away and wanted Weber to hear about their very expensive defective product-I thought it would last a long time. I called the 800 number and was answered quickly by Sandra. I petulantly told her of my irritation, and she asked for the serial #. Within 30 seconds, she came back to let me know the parts would be sent to me that same day! I just received them-cooking with fire tonight!
