Find the latest US Airways news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Almost 16 months after the merger creating American Airlines Group Inc., US Airways' “Cactus” call sign is poised to disappear. That may be the most-tangible aspect of the milestone that awaits American on Wednesday, when it gets a so-called single ...
AP AMERICAN AIRLINES-US AIRWAYS-MERGER F FILE A USA TX. This file photo from Feb. 14, 2013, shows US Airways and American Airlines planes at Dallas/Fort Worth International Airport. ... The top 5 companies for Customer Service are... 01:30 ...
They seem to be excited about the new changes and technology being embraced to provide outstanding Customer Service.” Between now and the fourth quarter of this year, most of the merger-related activities will take place behind the scenes. They include ...
American Airlines and US Airways plan to merge frequentflier programs this week. Associated Press file. Road to merger: AMR-US Airways timeline. Nov. 29, 2011: American Airlines parent AMR Corp. files for Chapter 11 bankruptcy protection. Feb. 14, 2013 ...
Members of AAdvantage, American Airlines' (AA) frequent flier loyalty program, received an email announcement Friday stating the loyalty programs of both AA and merger partner US Airways would be merging, "within the next 30 days," USA Today reported.
GREENSBORO, N.C. (AP) — Shaniqua Cherry wasn't due to deliver her fourth child until late March, but the baby girl came early — forcing Cherry and the plane on which she was a passenger to make an unscheduled stop in North Carolina so she could give ...
Maybe it never received the necessary forms. Maybe someone just pushed the wrong button. You could have followed up with someone at Expedia in writing. I list the names of the customer-service executives on my site: elliott.org/company-contacts/expedia.
The Twitter account has stayed active longer because it is a real-time Customer Service channel. "We kept this as long as we could,'' Pierce said. American has 1.05 million Twitter followers and has won repeated praise for the quick responses of its ...
NEW YORK ( TheStreet) -- The departure of US Airways Flight 767 from Charlotte to Philadelphia on Thursday was a particularly significant airport event, as the specially assigned flight number indicates. The aircraft was the last one ordered by ...
FORT WORTH, Texas (AP) - American Airlines, US Airways and their regional carriers have canceled almost 1,800 flights due to winter storms in the Midwest and Northeast. A spokeswoman for Fort Worth-based American says about 880 flights were ...
You can take a vacation that feels exotic without ever leaving the U.S., but you must hurry to get this $358 round-trip from LAX to San Juan, Puerto Rico, on American, United or US Airways. lRelated On the Spot: Airfares stay sky high despite oil price ...
Bored, London, Australia, 2 years ago. For crying out loud, so what if the dog had its paws on the seat?? It is probably cleaner than a lot of the human passengers. The steward should be sacked for showing such a blatant lack of Customer Service skills ...
Columnist Louise Knott Ahern has a soft spot for two things: dogs and veterans. A flight attendant with US Airways messed with both. US Airways was forced to apologize to an Iraq veteran from Williamston this week for the way some of its flight ...
Former Denver Broncos and Washington Redskins running back Clinton Portis is taking a flight with his son when things got a little bit interesting. Leaving the Fort Lauderdale airport and boarding a plane, Portis allegedly dealt with some racism. We ...
There are a lot of numbers involved with a merger the size of American Airlines and US Airways. So to help commemorate the one-year anniversary of the merger, AirwaysNews.com takes a look some of the more interesting numbers in the deal. Number of ...
... (12) and forward Earl Barron (30) walk up the court against the San Antonio Spurs at US Airways Center. Mandatory Credit: Jennifer Stewart-USA TODAY Sports. Suns Podcasts, Live Blogs, ... contact. technical support · Advertise · Writer Application ...
A U.S. Airways flight bound for Philadelphia was forced to land unexpectedly after an unknown smell engulfed the cabin causing passengers and crew to vomit uncontrollably. Usually, when a bad smell invades the airways it is quick to dissipate ...
A U.S. Airways “vomit flight” was forced to make an emergency landing after passengers starting a concurrent vomit-heave all over one another. The retching upchuck was caused by a noxious odor, and before long, nauseous passengers were spewing ...
Q: I recently booked two nonrefundable roundtrip airline tickets from Norfolk, Virginia, to Jacksonville, Florida, on US Airways. I became ill, spent 14 days in the hospital and had to cancel the flight. I faxed the airline a doctor's letter, as ...
After eight years US Airways Center will get a new name, the Talking Stick Resort Arena. The Phoenix Suns, Phoenix Mercury, and Salt River Pima-Maricopa Indiana Community reached an agreement between the two parties that will change the arena's ...
The home of the Suns, Mercury and Rattlers will be something other than US Airways Center, as the new name of Talking Stick Resort Arena was revealed this afternoon. Just another change in the storied history of Valley stadium naming rights. US Airways ...
When US Airways passenger Robert Phelps first saw the woman coming down the aisle of the plane, he thought she had a “really big dog” or a stuffed animal thrown over her shoulder. It was about 6:10 a.m. the day before Thanksgiving, and Phelps was ...
US Airways Center, the home of the Phoenix Suns and the Phoenix Mercury, will be renamed Talking Stick Resort Arena. The new naming-rights deal was announced by officials Tuesday. The rights have been sold to the Salt River Pima-Maricopa Indian ...
Apr 12, 2014; Dallas, TX, USA; A view of the Phoenix Suns logo before the game between the Dallas Mavericks and the Suns at the American Airlines Center. The Mavericks defeated the Suns ... contact. technical support · Advertise · Writer Application ...
The 29-year-old woman who was escorted off a US Airways flight after her 'emotional support' pig started defecating on the floor and squealing uncontrollably has been identified by MailOnline. Rachel Boerner, from Wallingford, Connecticut, and her ...
A woman boarded a flight in Connecticut with a 70-pound pig she claimed was for “emotional support.” But after the porky pet got totally out of hand, the odd couple was forced to disembark. The woman brought the animal onto a US Airways flight on ...
The pig was ordered off a U.S. Airways plane at Bradley International Airport in Connecticut on Wednesday after crewmembers determined the animal had become disruptive, Laura Masvidal, a spokeswoman for U.S. Airways parent American Airlines, said ...
A "disruptive" pig and its owner were removed from a U.S. Airways plane at Bradley International Airport in Connecticut on Wednesday, The Associated Press reports. A female passenger initially brought the pig aboard with her as an emotional support ...
Breaking News - Be the first to know with alerts in your inbox, as soon as major news breaks. National Videos. Check out the best costumes at Comic-Con 2015. Thousands of fans turned out to San Diego's Comic-Con dressed in costume as their favourite ...
Entrance to Charlotte Douglas International AirportÕs new seven-story hourly parking deck, which opened Thursday, adding 4,000 new parking spaces to the airport in time for Thanksgiving rush. [email protected]. Story; Comments. American ...
One of the busiest airports in the US was forced to close one of its runways after a plane blew two of its tyres while landing on Monday night. Nearly 150 passengers and crew were stranded on the US Airways Airbus A320 because it was unable to taxi to ...
US Airways frequent flyers will be merged into American Airlines' loyalty program in the second quarter of 2015, the airline said Tuesday. The program will base rewards on miles flown instead of money spent. That differs from American's biggest ...
Trail Life USA, American Heritage Girls announce formal alliance · Bill allowing baby pictures on ... Quizzes · Iran's Resistance · Subscribe · Classifieds · E-edition · Customer Service · Careers · Terms · Privacy · Marketing · RSS · Advertise · About ...
Nov. 13, 2013: Merger partners carve out antitrust settlement with antitrust regulators, agreeing to give up airport slots in New York and Washington, D.C.. Nov. 27, 2013: Bankruptcy judge approves antitrust settlement. Dec. 9, 2013: American Airlines ...
Q: I've been trying to get a refund for my US Airways vacation since this summer. I hope you can help me. Earlier this year, I booked a stay in St. Maarten for my 45th anniversary. It was supposed to be a second honeymoon. I made my reservation through ...
A US Airways flight from Dallas/Fort Worth Airport was met by police after landing Friday at Charlotte Douglas Airport in North Carolina, the Charlotte Observer reported. The FBI told the Observer that there was a security concern aboard the aircraft ...
A US Airways passenger jet travelling between Brussels and Philadelphia was forced to turn back after developing a technical fault over Ireland. Flight US751 was passing Shannon in the West of Ireland when the captain decided to abandon his trans ...
FORT WORTH, TX - American Airlines and US Airways have reached a significant milestone in their merger today as the Cargo divisions combine under a single air waybill. The new entity brings in more than $800 million each year and moves more than one ...
CHARLOTTE, N.C. — A US Airways flight from New York safely made an emergency landing Saturday evening at its destination in Charlotte after oxygen masks deployed in the final minutes amid indications of a pressurization issue, a spokesman said, ...
NSA phone program doomed as Senate passes USA Freedom Act · Obama: 'I am the closest thing to a .... U.S. & Russia Relations · Subscribe · Classifieds · E-edition · Customer Service · Careers · Terms · Privacy · Marketing · RSS · Advertise · About ...
Two US Airways jets that made emergency landings in Charlotte on Saturday night underwent repairs, and one was back in service Sunday, while the other was expected back by Monday. No one was reported injured in either of the emergencies: an Airbus ...
A man who sneezed on an airplane and then allegedly joked to seatmates that he had Ebola caused a scare on a US Airways flight Wednesday. US Airways Flight 845 from Philadelphia was greeted with a hazmat team and inspected by local health officials ...
A four-member hazmat crew dressed in gear resembling blue space suits filed on to US Airways Flight 845 Wednesday when an Ebola joke backfired. It's not exactly clear what was said as the plane was about to land in Punta Cana in the Dominican Republic ...
Several US Airways crew members were sickened Monday by fumes in a flight out of Charlotte. One flight attendant from Flight 1905 was hospitalized in Orlando after the plane landed Monday morning. According to the airline, the crew member had no ...
Live crabs that got loose in the cargo hold of US Airways Flight 890 caused a roughly 30-minute delay Oct. 2 for passengers traveling from LaGuardia Airport to Charlotte Douglas International. Story; Comments. Live crabs that got loose in the cargo ...
American Airlines has finished converting its US Airways Clubs in Charlotte Douglas International Airport to Admirals Clubs, with new signage installed this week at the airport. Elite travelers on both airlines – which merged in December – have access ...
BRIDGEPORT >> A Hamden couple is suing US Airways and an affiliate for allowing a California man now charged with kidnapping to fly their 14-year-old daughter to Sacramento last year. The couple is accusing Arizona-based US Airways and affiliate ...
The election covered 14,500 employees who work at airport customer-service desks, airline call centers and, in some cases, their own homes. Nine thousand of those workers were previously non-union employees at American Airlines, while the remainder ...
Customer Service agents for the merged American Airlines and US Airways have voted overwhelmingly in favor of union representation, the National Mediation Board announced on Tuesday. The agents, who number about 14,500, will be represented by the ...
In this file photo dated Feb. 29, 1996, a Boeing technician works on a test of the rudder of a donated Boeing 737 in Seattle. The National Transportation Safety Board conducted tests on the plane to determine why the USAir flight 427 crashed Sept. 8 ...
