Toro customer service

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Customer Service

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Phone: 888-384-9939

  • How to reach a live person:
    • Press 1
      Press 5
  • Hours of Operation:
    • Mon-Fri: 8am-4:30pm CDT
      Sat: 9am-12pm CDT
      Sun: Closed
  • Email:
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User Reviews

25
Aug

Posted by Conrad


on 8/25/23 at 11:31AM

a new toro model 21462 bought 08 01 2023 used 3 times, leaves a trail of grass at the right rear wheel so i have re mow that area, does this with or without the bagger, this is not okay ,

10
Jul

Posted by Lori


on 7/10/23 at 11:25AM

What a joke....called, prompts won't let me get an answer to my questions. Toro, you are a loser company.

07
Dec

Posted by Anonymous


on 12/7/22 at 9:26AM

Have a practically new Power Clear 721 single stage Snowthrower bought new at Ace Hardware in Loveland CO last winter. Put approximately 3 hrs of nice use on it & worked great. Went to start 2 weeks ago in garage for use on first snow here & wouldn't start manual or electric. Have good fresh regular grade auto gas in it . Have to get it started now as will be getting snow again soon here. Tried turning over for many times in my heated garage & engine would not fire at all as if not getting gas. Doesn't feel like the priming step with the black bulb is getting firm or giving gas 'squishing' sound as I am very familiar with over many decades of small engine usage & experience. Followed the prescribed 3 pumps & try to start & also many pumps also. Choke on properly & dont smell any gas as if flooded. Can't get fast enough service due to busyness this time of year at your dealers- ie ACE, Mac Power Equipment etc. Im at a loss & need to get this operating again fast. My Toro mower after 15 years faithful use still operated dependably! Please advise.
Bruce Penman- model# 38753. SN 411483287 Purchased last Dec. 2021 at Ace in Loveland, CO. 612.600.4700 cell

07
Apr

Posted by BMG


on 4/7/21 at 9:29AM

There isn't customer service
Bought the mower at home depot Charger doesnt work Tried to get toro to send me a new charger as opposed to returning mower. No body will help with this problem

30
Sep

Posted by Anonymous


on 9/30/18 at 8:39AM

This past summer I purchased a Toro push mower from Lowe's in Canton, Georgia. I have a small yard.

Now in September, the bag will not stay on my mower.

Why and what can be done?



Lynda Chisholm

View all 21 Toro customer service reviews »
Customer Service Ratings

Based on 194 votes.

3.1

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Toro customer service news
Benicio Del Toro to Star in Oliver Stone's Drama 'White Lies'

Benicio Del Toro is set to star in Oliver Stone's drama “White Lies.” Stone will direct from his own script in a project that's departure from his previous work, offering an intimate exploration of family, loss, and love. Nighthawk Capital Limited is ...

Toro Rosso poised to announce Kvyat return

Toro Rosso is expected to announce the return of Daniil Kvyat as one of the team's 2019 drivers at this weekend's Russian Grand Prix. Kvyat, who was demoted from Red Bull four races into 2016 in order to make way for Max Verstappen, was replaced by ...

Guillermo del Toro says filming is set to start on Scary Stories to Tell in the Dark

Guillermo del Toro has confirmed filming is set to start on 'Scary Stories to Tell in the Dark'. The 53-year-old filmmaker has been attached to the horror project for a number of years and he was originally poised to direct the movie, but Andre Ovredal ...

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