Hotpoint customer service

Quickly locate Hotpoint technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Hotpoint page at any time.

Customer Service

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User Reviews

Posted by Thomson.


I have a hotpoint cooker, the grill element has been replaced , the replacement now has the same fault and requires replacing, I have taken photos of this grill element and it is obviously a design fault which the engineer agreed with myself. This will be an ongoing fault, the element has dropped due to lack of support. Obviously my cooker is out of warranty but this will require replacing on a regular basis.my question is who will pay for the replacement element as it is a design fault.

Posted by Catherine


We had our washer and dryer for 2 yrs. The dryer paint started to peel and then the door fell off now our washer doesn't work. These appliances aren't even 3 years old and they are both broken.cant afford new ones will have to rent
Have 2 yr old won't but hotpoint again

Posted by B sturge


Got the new luci hob had it under 3 months and so far have
Had to have it repaired 4 times, unable to use it for over a week over Xmas period and I'm now waiting for it to be repaired again I am now going to trading standarda

Posted by J.Stephens


We purchased a dishwasher 2 years ago and the plastic coating on the bottom rack is coming off so the meatal is exposed. So I have dishes that are marked up from the metal rubbing my dishes. I have tried to contact Hotpoint to see if they would replace this defective rack. no luck.

Posted by Anonymous


I would like to say my experience with techinician 133 07 0391 was the best experience I have ever had with a repairman coming to my come. He was pleasant, professional and fixed the problem fast and correct. He explained what would assist in the future to prevent this problem from reoccuring. An excellent experience. Also your response time to my repair was fast. Thank you

Boyd Kelley

Customer Service Ratings

Based on 81 votes.

3.3

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Hotpoint Manuals
Hotpoint customer service news

Own a Hotpoint, Indesit or Creda tumble dryer? You could get your money back

It is almost a year since domestic appliance giant Whirlpool told customers there was a danger that tumble dryers made by its companies Hotpoint, Creda and Indesit could burst into flames. The announcement came after a number of homes were damaged by ...


Watch a Clip of Mary Tyler Moore's Delightfully Silly First Role

Long before Mary Tyler Moore turned the world on with her smile, she was Happy Hotpoint, the pixie-like dancing mascot of the Hotpoint appliance company. The sprightly role, Moore's first on-screen, debuted in 1955 and reportedly paid the young dancer ...


Hotpoint fridge-freezer safety warning after Grenfell Tower fire

customer service agents will register your appliance and give you advice. Greg Clark, Secretary of State for the Department of Business, Energy and Industrial Strategy, said: "The safety of consumers is paramount. The device is being subject to ...

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