The Hartford customer service

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Customer Service

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Phone: 888-413-8970

  • How to reach a live person:
    • Speak "representative"
  • Hours of Operation:
    • M-F 7 a.m. - 11 p.m. EST
      Sat. 8 a.m. - 6 p.m. EST
      Sun. 8 a.m. - 6 p.m. EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

27
Feb

Posted by Anonymous


on 2/27/20 at 11:35AM

My spouse and I were robbed 10/19 upon submitting our claim it took days to get a response from the Hartford adjuster! we have been put through the ringer in attempting to have to prove and justify belongings that were taken, after submitting picture of heirlooms for insurance purposes, along with several receipts. This is completely unacceptable shameful how policy holders are being dealt with AARP is being notified to show them how the Hartford attempts to scam its policy holders out of paying claims. Thought the Hartford stood for something?

JM Macias
Albuquerque New Mexico

02
Dec

Posted by Anonymous


on 12/2/16 at 8:15AM

Dear Hartford auto ins--
I'm a AARP member; and I called for an auto quote a few weeks ago. I never received the free calculator the AARP advertised.
Thank you, PR Zering

20
Jun

Posted by Anonymous


on 6/20/16 at 12:50PM

Dealing with representatives at The Hartford is always a pleasant experience. They are unfailingly polite, compassionate, and helpful. I always recommend this company because of my continued good service and will remain a loyal customer. Many thanks!

03
Jun

Posted by LeePears


on 6/3/16 at 3:18PM

I have had The Hartford for 19 years now. I used an agency for the last 5 of those years. Today I went back to dealing with them directly. I find it much easier to deal directly with them then it was to deal with an agency and with the mistakes they made in my policy. I have had a couple of claims with them over the years and have had no problem getting them paid. Their rates have consistently come in lower then the competition.

09
Oct

Posted by Anonymous


on 10/9/15 at 11:51AM

In trying to get auto insurance for my car in Hawaii I was told that to get insurance from Hartford I must presently have car insurance. I was told to call State Farm or Allstate or whatever and take out a months coverage with them and then come to Hartford. What kind of idiotic nonsense is this?

View all 13 The Hartford customer service reviews »
Customer Service Ratings

Based on 118 votes.

3.1

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The Hartford customer service news
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The Hartford Yard Goats' new baseball stadium is combining Dunkin' Donuts fare with ballpark food

Much has been made about the growing trend of eclectic ballpark food. It's a formidable wave that has even swept Fenway Park. But for all the lobster at Fenway, the Hartford Yard Goats have perhaps the most New England-twist on their concessions.

The Hartford and Travelers Among Companies Offering Bonuses Due to New Tax Law

Hartford, Conn.-based The Hartford and New York City-headquartered Travelers confirmed they are among several companies giving their employees bonuses of $1,000 each if they earn $75,000 or less annually as a result of what U.S. Treasury Secretary ...

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