Find the latest Tesla news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Tesla's decision comes amid intensifying trade tensions between China and the U.S., which has resulted to further tariffs imposed on USA imports into the country, including automobiles, hitting the electric carmaker which imports all the vehicles it ...
Eleff raised the concerns to Tesla which obviously revoked the access as soon as it was reported. CALIFORNIA [USA]: A Tesla Model 3 customer who simply wanted to complain about the harrowing experience he had during his car delivery process barely ...
CALIFORNIA [USA]: A Tesla Model 3 customer who simply wanted to complain about the harrowing experience he had during his car delivery process barely knew he would end up with access to millions of the complaint forum users' accounts. The customer ...
5 that "Electrek talked with several Model 3 buyers who have experienced significant delivery delays and frustrating radio silence from Tesla's Customer Service." Nonetheless, if Tesla can solve these issues, not only could the Model 3 be one of the ...
Tesla's billionaire CEO Elon Musk will reportedly pay for new water stations and water filtration for the entire Flint Community Schools district. On Thursday night, the school district tweeted its effusive thanks to Musk and the Musk Foundation, which ...
Some of the most notable California companies with no female board representation include Skechers USA Inc. (SKX) , Stamps.com Inc. (STMP) and Nektar Therapeutics Inc. (NKTR) , according to BoardEx. California Governor Signs Bill to Require Women ...
Why are body shops such a big deal? It has a lot to do with the fact that, according to USA Today, the Tesla Model S is the most expensive car model to insure. The reason for those high insurance bills is actually something pretty mundane: Body damage ...
(DETROIT) — Tesla Inc. has turned over documents to the U.S. Justice Department after statements by CEO Elon Musk about taking the company private, the electric car maker confirmed Tuesday. The Palo Alto, California, company cooperated with the ...
A precursor to intensified focus on Tesla production, Customer Service and sales occurred when Musk boldly wrote in a Sept. 7 email to his employees that the company would have its “most amazing quarter” in its history by building and delivering more ...
What comes into doubt by Wall Street and industry onlookers is Musk's ability to hold on to the right people who can manage the complex logistics of building more than 15,000 cars a month, delivering them all over the country, taking care of customer ...
The key the first gen Accord quality and cost was doing exactly that,something the USA car industry with its "you can have it anyway you want" wasn't doing. There were 38 Accord configurations available compared to over 1 million configurations ...
... for not delivering. For now, it appears that the early adopters making use of the system are happy with the experience and hopeful that Tesla can scale it up quickly to provide the customer support at its other service centers around the world ...
Some Tesla customers will have to wait longer to get a response from Customer Service due to a significant increase in vehicle deliveries, CEO Elon Musk said via Twitter on Wednesday. "Due to a large increase in vehicle delivery volume in North America ...
Business Insider spoke with 12 Tesla owners over the past two months, many of whom described a variety of problems with their vehicles that required attention in the weeks and months after delivery. They were split on the quality of service they ...
Tesla may be looking to go private, but Chinese rival Nio is going the other way after it filed to raise $1.8 billion in an IPO on the New York Stock Exchange. Nio was started in 2014, initially as NextCar, by Bin Li, an entrepreneur who founded online ...
Elon Musk, billionaire founder of Tesla, startled the Twittersphere yesterday by announcing he wanted to take the company private at the price of $420 per share. While some speculated the tweet was a joke or a marijuana reference, others took to the ...
Suddenly, 27 months after he had placed an order for the Model 3, the ball was finally rolling. Matt called back the same day from a Las Vegas Customer Service center near where Tesla is building a gigantic battery factory to confirm Richard's ...
There are, “especially late deliveries, technical issues, and Customer Service that are being complained of.” The communications manager told E24 that Tesla Norway was ranked fourth domestically in a customer satisfaction survey that served as a ...
After a fender-bender with his Tesla Model S last February, Tor Havard Wiig figured he'd be back on the road within a week or two. Five months on, he's still waiting on parts—and he's ready to sell the two-year-old car. The delay and scant ...
GREEN TOWNSHIP, OH (FOX19) – A Tuesday morning call for a suspicious vehicle on a residential street quickly turned into a drug investigation for Green Township police. “It shows our residents that anytime they do see something to call us because this ...
Last week's USA Today article was a bit more sanguine, but still observed "slow production rates have meant too few Powerwalls are available for customers interested in the three-year-old product." Meanwhile, solar tiles for non-employee rooftops are ...
Tesla also notified police based on a tip to its Customer Service line that Tripp had allegedly told a friend he was going to attack the company's Gigafactory in Sparks, Nevada. Tripp has denied this and the Storey County Sheriff's department, which ...
SHANGHAI — Tesla chief executive Elon Musk on Tuesday landed a deal with Chinese authorities to build a new auto plant in Shanghai, its first factory outside the United States, that would double the size of the electric carmaker's global manufacturing.
Then there's the fact that looking at the sales numbers worldwide, not just California or the USA the situation is… So no, there's no place for .... Not fatal trouble though, VW has a terrible Customer Service reputation and they get by. Then again VW ...
AI training and social network content moderation services bring TaskUs a $250 million windfall · Jonathan Shieber. TaskUs, the business process outsourcing service that moderates content, annotates information and handles back office customer support ...
Death, taxes and Tesla Inc. (TSLA - Get Report) missing Model 3 production targets may be the only certainties in life. Goldman Sachs Group Inc. said in note on Tuesday, June 26, that once again it expects Tesla to miss its delivery target of 28,000 ...
According to a report last night by Reuters, Tesla plans to close 13-14 of its installation offices in nine U.S. states, and has fired “dozens” of Customer Service staff at call centers in Nevada and Utah. The locations to be closed include those in ...
The company also fired dozens of solar Customer Service staffers at call centers in Nevada and Utah, according to the former Tesla employees, some of whom were terminated in last week's cuts. Those employees spoke on condition of anonymity because ...
The company appears to have already adjusted to the feds. The company posted on its website that it is currently only taking international orders. “We are not taking orders inside the U.S.A. at this time,” the website reads. “We are hopeful to resolve ...
(The Boring Company/Vimeo). Elon Musk has taken on a task perhaps more challenging than launching rockets into space: getting passengers from Chicago's O'Hare airport to the Loop in 12 minutes, roughly three to four times as fast as the current taxi ...
According to a USA Today report, over 33% of new car purchases are leased. Tesla currently has no lease option for the Model 3, which is holding back a good number of potential buyers. This means model 3 reservations could increase by as much as 50% ...
Tesla Inc. (TSLA - Get Report) has an insurance problem. According to USA Today, the Tesla Model S is the most expensive car model to insure. That's something I, unfortunately, have first-hand experience with - when I bought a Model S, my annual ...
Tesla raked in hundreds of thousands of pre-orders for its Model 3 after it unveiled the vehicle in 2016, but a report from analytics firm Second Measure shows that a good chunk of US pre-orders have since been refunded. As of April, the company's ...
Lucas also praises the Model S's cold-weather performance, and Tesla's live technical support. Overall, his account makes a pretty convincing case for the Californian car. However, all these goodies come at a price: Lucas bought his CPO Model S for ...
When people think of Tesla Inc. (TSLA - Get Report) , they usually think about its current fleet of cars: The Model S, X and 3. Some may think of the coming Model Y or Roadster convertible, some will undoubtedly think about Tesla's Model 3 production ...
... and regulations so that adult miners are paid fairly for their labor, work conditions in artisanal mines are made safer conditions through providing workers with all necessary safety equipment, and workers receive adequate technical support and ...
The National Transportation Safety Board (NTSB) has launched its fourth active investigation into a crash involving a Tesla, this time looking into a fatal incident on Tuesday where a Model S left the road and crashed into a concrete wall. The agency's ...
Tesla CEO Elon Musk sounded particularly charged up for the electric carmaker's first quarter earnings call. And that didn't do Tesla's shareholders much good. After Musk said it looked like Tesla would turn a profit later this year, he got testy with ...
Smoothwall, the market-leading developer of web filtering and monitoring solutions, today named Georg Ell as its Chief Executive Officer. Georg brings with him over a decade of experience in the technology sector, having previously held senior ...
Virtual agents allow corporate organizations to reduce labor costs as they take over simple requests and tasks from a call center, help desk and other service human agents, while handing over the more complex questions to their human counterparts. They ...
Tesla now charges more for its Powerwall than it did back when the product launched in October 2016. The company's website now lists the starting price for the 7-kilowatt/13.5-kilowatt-hour storage system as $5,900 — a $400 increase from the original ...
With the recent deadly crash of a Tesla Model X electric crossover in California, where a driver was found to have the car's “Autopilot” system engaged when the vehicle hit a barrier, Tesla's semi-autonomous driving system has come under the microscope.
(Bloomberg) -- California's Division of Occupational Safety and Health has opened an investigation into Tesla Inc. following a report about worker protections at the company's lone auto plant in Fremont, California. The state agency “takes seriously ...
A large number of parts intended for the Tesla Model 3, along with parts for the Model S and Model X, have been spotted outside a machine shop in San Jose. Such third parties are sometimes used to fix flawed parts after manufacturing, and previous ...
The company introduced round-the-clock Customer Service, offered demonstrations to first-time appliance buyers and sent technicians to typically small homes to mount TVs on the wall. Krishnamurthy himself answered customer-service calls. “It is an eye ...
With all the car-making troubles that are hounding Tesla Inc. these days — from the Model 3 bottlenecks to the furious cash burn — it's easy to overlook the company's SolarCity headache. But 16 months after Chief Executive Officer Elon Musk kicked up ...
Facing scrutiny over its manufacturing capability, Tesla said Tuesday that production of its Model 3 electric car is increasing so rapidly that the pace may soon "exceed even that of Ford and the Model T." The statement — featuring a dose of Tesla's ...
In a statement Friday night, Tesla reported that the Autopilot system was engaged when a Model X crashed into a highway divider on March 23rd. Further, Tesla says the unnamed male driver's hands were “not detected on the wheel for six seconds prior to ...
Tesla has reportedly asked its Model 3 factory workers to prove the “haters” wrong by stepping up car production. In a memo obtained by Bloomberg, Tesla engineering chief Doug Field told staff it would be an “incredible victory” to exceed the ...
Elon Musk and Tesla shareholders are taking a beating, as the electric carmaker's stock fell to its lowest point in over a year on Wednesday. Tesla shares continued their selloff from a day earlier, tumbling 8% in trading Wednesday on news that U.S. ...
