Posted by Exeyzmad
A repair truck driver just drove by my house on Hawley rd. In Glenwood Iowa at 90+ mph the speed limit is 35. He was going way too fast to get a truck number. This happened 15 minutes ago. I'm sure you know who was in this area.
CenturyLink customer service
CenturyLink is a regional telephone and internet service provider. CenturyLink is one of the top three largest communications companies in the United States. CenturyLink provides many options for customer service such as phone, email and chat support.
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Keep pressing # until their system gives up (took me 5 times)
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User Reviews
11
Jan
07
Oct
Posted by Anonymous
Please disconnect my service. I have tried to call your non existent customer service several times to get some kind of results. So with that being said please just do not call me disconnect my service and send me my final bill I no longer want to deal with this non-customer service business thank you
07
Nov
Posted by Anonymous
Centurylink Is The Absolute Worst Company I Have Ever Dealt With. All That I Was Trying To Do Is To Get A Line Trench In To My New Construction House And I Was Bounced Around 9 Different Locations, Usually To People With Such Thick Accents That They Couldn't Be Understood By Anyone In Our Household. They Didn't Understand The Issue And When We Asked For A Supervisor We Were Diconnect On Three Occassions. Once We Got Someone Who Could Understand/and Be Understood They Apologize After They Tried To Contact Several Locations To Provide Help And Got The Same Results As We Were Getting. This Company Should Be Shutdown!!!!!! All The People Wanted To Do Was Sell Us A Bundling Package...which Is Pretty Hard To Do If You Can't Even Get Them To Bring The Telephone Wire To Your House From The Road.
20
Oct
Posted by Anonymous
We have had problems with our internet speed for approx. one year (following work that century link crews did in our area) Century Link tech support has given every excuse in the book why our service is alright. Approx. one week ago a telephone support person advised that they showed us having several errors on our line and a field tech was scheduled to arrive. When the tech arrived (10/18/16) he also verified tht there were isues on our line and would be back the next day to work on these. On 10/19/16 the tech returned but now he started baslming our band width usage as the problem (never mentioned the errors that two people found) and that we could have had the performance that we'd had prior to this work being done.
The tech even had a laptop trying to show the band width usage. The repair ticket was closed but the tech also said that we were at the end of the distance for good service but he was going to try something else and bring one of century link's modems out to try (even though I had installed a new modem on 10/12/16 which was compatible with century link service). I advised that I wasn't going to pay a monthly fee on a modem at which time he advised that he would just give it to me to use.
REMEMBER - we're talking about a CENTURY LINK tech? This field tech kept telling me that MediaCom was a better service provider than Century Link and that's who he had. He was actually promoting MediaCom to me.
What's with this? You can't get the job done right so you try and push a customer away that's been with you for over 10 to 15 years instead of trying to fix the problem?
I'm appalled at the service we are now getting but are still expected to pay our bill on time or our service is shut down.
Some NEEDS to explain this to me as a consumer.