Step 2 customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Step 2.

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30
Jul

Posted by Anonymous


on 7/30/18 at 1:07PM

I need some replacement tires where to go and what to do?

14
Jul

Posted by Anonymous


on 7/14/17 at 5:10PM

I recently purchased a step 2 sandbox and the side piece of the plastic just snapped in half now for the money I paid for it that shouldn't have happened I am very upset and dissatisfied

20
Jul

Posted by Pia


on 7/20/16 at 7:03PM

Hi I would like to thank yout for this amazing product. Radio flyer Babies love it. Ans it makes the mom life so much Easier have a Carriege in a bike and it's safe. U can trap the kids in. I would like to send u a picture of how many family enjoy the best product

20
Jul

Posted by Pia


on 7/20/16 at 5:07PM

Hi I would like to thank yout for this amazing product. Babies love it. Ans it makes the mom life so Easy.ti have a carriers in law a bike and it's safe. U can trap the kids in. I would like to send u a picture.

20
Oct

Posted by Anonymous


on 10/20/14 at 1:15PM

I have a step 2 red wagon purchased just this summer
I'm very disappointed that the wagon did not even last one season
Both front tires are bent in and need to be replaced if that's even a possibility
Hopefully not all your step 2 products are made as cheap as we have purchased a few
Thanks for your time

07
May

Posted by Anonymous


on 5/7/14 at 10:18PM

Where can I order a replacement 1/2 door for the net n tidy cottage?

23
Apr

Posted by LINDA


on 4/23/14 at 9:05AM

Where can I purchase replacement wheels I live in Germantown. Illinois . I have the step 2 wagon

08
Jun

Posted by Anonymous


on 6/8/11 at 1:19PM

Got through right away, but they wanted a FORTUNE for a replacement part--half the price of the item. It is NEW!! So I will return it instead and repurchase it--terrible customer service. I'll buy Little Tikes next time.

14
Apr

Posted by Christine


on 4/14/11 at 2:09PM

I had the best experience. I spoke with a representative named Christine and she was very prompt and friendly. Ordering replacement parts was quick and easy.

24
Dec

Posted by Anonymous


on 12/24/10 at 9:13AM

Getting a hold of someone is IMPOSSIBLE!

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