Posted by Chollister
You switched me to a new bank. They stole my money and closed the account I never used or agreed to
Simple Bank customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Simple Bank.
26
Oct
25
Dec
18
Dec
Posted by Anonymous
WARNING!
If you change your phone number you will not be able to get into your account. YOU MUST CHANGE ANY INFO FIRST!!!! Its impossible to get anyone on the phone without waiting 1-3 hours!!!!!!!!
Absolutely horrible system!!!!!!!!!!!!!!!!!! But I will say that WHEN you do reach them they handle all your issues in a friendly and organized manner but the major hurdle is reaching them.
16
Dec
10
Dec
05
Dec
Posted by Anonymous
This company has no way to contact them. They provide a customer service number but when you call you wait on hold for three hours. If you leave your number they will never contact you back. They should be shut down since they offer no help to customers. I do not recommend this company at all. Awful disgusting people to do this to their customers who need help!!!!!!
02
Dec
30
Nov
20
Nov
20
Nov
Posted by Kswaby34
For the last three days I've spent over three hours each day on the phone trying to get through to someone as simple just to change on phone number my phone account was hacked and I lost everything so I do not have my password and cannot reset it without my phone number being changed because I got a new line because that phone number was hacked. It's a simple thing and it's been so complicated this is 3 days 6 hours of my life on the phone and can't get anyone online.
19
Nov
Posted by Calvin
I'm having problems with my ATM card and I have money in my account that I'm unable to get. I called and the lady I spoke to was so disrespectful and I'm not understanding why when I was on hold for an hour to get this problem resolve can someone please tell me the problem why I'm unable to get money out of this account
05
Nov
08
Dec
Posted by Anonymous
My account was canceled .I wasn't informed about what would happen to my funds in the account. I have called several times over the past 3 weeks. I have difficulty seeing because of glaucoma. I tried to explain this to your customer service . I have had many answers all were completely different at each call. I need the money that was in my account. It may not be much but it was mine. It has been several weeks now I did manage to contact one agent who took my current information down so that I could receive the money in my account . The address 525 s. Fifth street Midlothian Tx 75065. The last time I did manage to contact customer service they told me since I was no longer a customer that they had to discontinue this call. If you cat talk with customer service who am I to call about this issue? The money on that card was for my medicine. Who should I speak with?
01
Mar
02
Dec
Posted by Anonymous
This is to alert you that your banking institution has given a card to a known drug dealer in Los Angeles. He was using Paypal for his drug transactions. But Paypal figured this out and asked him to show proof of his transactions as being business oriented. He was not able to since his transaction were for the sale of drugs. Once Papal denied him, he signed up with you so he could continue his drug selling business. If you look at his transactions you will see the same pattern as Paypal. He has no job, so where does his income derive from.
21
Aug
Posted by bacastephanie313
This bank has been a nightmare once I received my simple debit card in the mail after waiting almost 3weeks when I called to activate it they put a block on my card I had added funds into my account when I opened my account and they refuse to take the block off because they want access to my external account which I refuse to give them it's none of their business to top it off when I asked me o so ak t a supervisor or manager the girlinfoened me they had no such thing c how would I feel comfortable Guv by them access them access To my external account.
