Read the reviews below to see the experience other people have had when dealing with customer service from Scion.
I hv a 2006 scion xb and my hood latch for the trunk nysteriously broke in my hand. I understand there was RECALL for this item and I'd like take advantage of it. I'm senior citizen and do not have $200 they're quoting me, nor do I feel it's my fault etc. Can someone suggest body shop that will fix this? I'm in Los Angeles . Thku
Earlyne Butler
4.29.2016
My daughter owned a 2005 tc. Four months ago she was in a bad accident when she fell asleep behind the wheel. The car ran up the curb and went over onto the roof, she slid on the roof for approx. 150 ft and crashed into the corner of a building on the drivers door upside down. The door gave way about 2 inches in thats it. because of the steel rods in the door it saved her life,( the car was totaled) she walked away with minor cuts and bruises. thanks for making a safe product My family thanks you all.
I have had the front wheel wells fall out of my 2011 Scion TC twice. The local dealer, Mariatta Toyota, will not warranty it and I am looking for others that have had this issue. It is my opinion that the plastic wheelwells are too thin and cheap to do their job. The Customer Support number is nothing but an "Apology Service." If you have had this issue please contact me at John.Strader AT Live DOT com. Thanks!
Dear customer Service,
This is the second e-mail I am sending at least have the decency to answer. I wrote you telling about the problem with tires for my Scion Xd which I purchase in September 2011. The tire size is no longer available. 195-60-16 in a snow tire. I live in the northeast with bad winters and I have always used studded snow tires. I can only get bizzack tires unstudable, which are last years tires. So now I have to be able to find them. This is my second Scion and I loved the car, but I would never have bought this car being unable to get tires for it. It is poor planning on Scion part to put tire size on the car that's not available. I really feel something should be done about this because I was never told about this problem and everyone I talk to a toyota never did either. I would hope that a least I would get something from you on it. I have Called and filed a complaint and I have written twice and nothing. Really! A very upset customer.
