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Dear customer Service,
This is the second e-mail I am sending at least have the decency to answer. I wrote you telling about the problem with tires for my Scion Xd which I purchase in September 2011. The tire size is no longer available. 195-60-16 in a snow tire. I live in the northeast with bad winters and I have always used studded snow tires. I can only get bizzack tires unstudable, which are last years tires. So now I have to be able to find them. This is my second Scion and I loved the car, but I would never have bought this car being unable to get tires for it. It is poor planning on Scion part to put tire size on the car that's not available. I really feel something should be done about this because I was never told about this problem and everyone I talk to a toyota never did either. I would hope that a least I would get something from you on it. I have Called and filed a complaint and I have written twice and nothing. Really! A very upset customer.


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